Congratulations on moving to ENSO. I have been following the development of that community since it was announced years ago. My advice as a 79 year old 11-year resident at Charlestown in Catonsville, MD is to start a resident association and resident council as the governing body as as soon as possible.
The bylaws for my community can be found on the Residents’ Council website. https://ccicharlestown.org/council/.
Kendal has a good reputation so that should help. As residents you want to establish a partnership with management so that residents feel empowered and engaged. As decisions are made about the operations, residents should be consulted. The goal is not to manage the operation but to be consulted and listened to. Work toward getting residents on the board of directors with the understanding that board members will not be reporting back to residents but need to operate as full board members. I checked the website and I didn’t see much diversity in the board members or leadership team.
Here are some thoughts from a speech I gave to MaCCRA chapter when I was the state president in 2022. By the way, I was also NaCCRA President five years ago.
Role as Residents
What do residents want?
· We want to be heard
· We want to be part of the team.
· We want financial security.
· We want to feel we are part of what’s happening.
· We want to have a say.
What Can We Do?
· Learn as much as you can about your community. Ask questions. Expect answers.
· Engage respectfully.
· Utilize all avenues of communication.
· Use state required grievance procedure if necessary.
The leader of the non-profit provider group gets it. Katie Smith Sloan is the President of LeadingAge. She reported on her attendance at the Global Ageing Network Summit last year. I quote:
“We need to:
· Redefine what it means to grow old.
· Empower older adults to live meaningful and engaged lives, and protect their rights to dignity, respect, and self-determination.
Fight the ageism that has permeated our globe.”
Enjoy all the new growth opportunities in community living that you will discover.
Ann Mackay