Thanks, Ann. Meantime I got some info and did some research. I see that non-profits have no owner. Residents are major investors and stakeholders in a non-profit that the board of directors is accountable to. In my community, residents sell our home and give our life savings to fund the CCRS. Our entrance and monthly fees are the main income source and the reason the CCRC can exist and grow by building/acquiring new communities. At my community, residents are solicited to give even more of our money and free labor (volunteer) to fund team member appreciation bonuses and more, as well as volunteer in healthcare facilities in place of lost team members, volunteer and pay for the library, the woodshops, labor in the mailroom, and more.
The resident council is useless. They censor/block suggestions so these never get to the council for discussion. It is for little more than if you want paper towels in the restroom. The management is the power and blocks what goes forward.
The board searches for and evaluates the CEO, management. A good link is here: https://boardsource.org/resources/board-responsibilities-structures-faqs/
Linda Kilcrease
Resident of a CCRC