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Richmond Shreve

Forum moderators will be doing some housekeeping to reduce clutter and reorganize things. This means that something you remember seeing may seem to disappear. It's probably just been moved to a different location. For example, I created a new forum named "Inactive Thread Archive" for threads that have had no new activity in six monthe or more. Some of the information may still be of interest even though its "old news." So it will be there where the search tools can find it.


Sometimes a conversations starts in the General forum, but it belongs in one of the other forums. so I move it. Usually I will post that I'm moving it and you will be notified. But a search will find it for you regardless.


If you haven't tried the search feature, its pretty good and offers lots of ways to zero in on what you want. Leave me a note if I can be of help.


Richmond Shreve

NaCCRA Board Member

Forum Moderator

Susan Farkas

Thanks Richmond for revitalizing the Forums, for all the work and time that goes along with it. The Forums and the newsletter are very important components of what NaCCRA offers to its members.


It would be also helpful if in the future the Board would become more transparent and allow the rest of us to know what's discussed in Board meetings (publish minutes, allow interested members to attend, etc.) and also publish the NaCCRA strategic plan to show members what the organization plans to do. Most other similar organizations do this.


Thanks again for your contribution.

Philippa Strahm

The Board meetings of CALCRA, the California Continuing Care Residents Association, are entirely open to members. The meetings, held via Zoom, are announced ahead of time.

Dolores Szyszko

Appreciate the meaningful organization and the substantive content. Thank you for your efforts.

Philippa Strahm

Richmond,


Until recently all posts coming into my email have immediately shown, before being opened, that they're coming from NaCCRA.

Example: "NaCCRA Forum: General" 


Now, some of them don't.

Example: "Ageism in Managed Senior Communities"


It's confusing not having NaCCRA Forum emails identified as such. I might mistakenly delete some of them without opening them. Could you include this feature for the new forums you have set up?


It could be even more confusing for new or prospective NaCCRA members who aren’t yet familiar with the forum structure.

Richmond Shreve

Thank you for pointing this out. There is a feature to identify the forum in square brackets. I'll try to do that on all of them in the next few days. Let me know it it's working satisfactorily. We wanted to remove NaCCRA as the first word in the forum title to make it easier to browse online.


Richmond Shreve

NaCCRA Board Member

Forum Moderator

Philippa Strahm

Richmond,


Thank you for adding “NaCCRA” to the emails for the new forums. However, for those forums, the “sender” item still shows just the subject of the forum.


Here’s what we’re now getting:


Sender:

“NaCCRA Forum: Resident Life” (old forum)

“Agism in Managed Senior Living Communities” (new forum)


This is still confusing. When viewing a list of emails, reading from left to right, it is easiest to just rely on the first item, the “sender”, in determining what is of interest. For anybody not intensely acquainted with the NaCCRA forums structure, seeing "Agism in Managed Senior Living Communities" as the sender is counter-informative.


If “NaCCRA” could always be the first word for “sender”, that would be ideal.

Richmond Shreve

Ok. I see the issue. Many bulk email servers replace the actual sender (<no_reply@mail2.clubexpress.com>) with the first words in the title of the email, so that's what you see in the sender column of your mailbox. You would like to be able to visually scan down for new posts and "NaCCRA" is easy to spot, whereas the Subject is less easily spotted.



Richmond Shreve

NaCCRA Board Member

Forum Moderator

Philippa Strahm

It's a matter of consistency. I have three email accounts, and except for some of the NaCCRA forums now, I am used to seeing the actual sender as the "sender", and that is really what triggers my perception of what is of interest, much more so than what is shown as the "subject".


Especially when getting oodles of emails from countless sources, one just scans down the "sender" column.

Richmond Shreve

To work the way you want it to, I need to flag the actual title of the forum as NaCCRA. I'm looking ahead to having forums dedicated to state organizations, and also forums for local chapters. Perhaps we can make it work by inventing a shorter tag than "NaCCRA" Suppose I used "Na-" as a prefix for NaCCRA the national organization, and "VA-" for Virginia. You could scan for that prefix, or search for Na- and get all of the messages. Would that meet your needs?


Richmond Shreve

NaCCRA Board Member

Forum Moderator

Philippa Strahm

“Na-Ageism in Managed Senior Communities” would probably work for anyone already very familiar with NaCCRA and its forums. But newcomers getting emails, including some prospective NaCCRA members, are still not adequately informed where they’re coming from.  


Newcomers are not likely to know that “Na” means NaCCRA, and would have no reason to search for it. It would be better to get their attention immediately with a full identification. 


And if you use just “VA-“ as a prefix for a state forum, all of those getting emails aren’t informed that the sender is NaCCRA.


The only good solution I can see is for the proprietor of the system to modify it to decouple the sender from the forum title. Then we could have the following:


Sender for emails: 

NaCCRA forum: Ageism in Managed Senior Communities

NaCCRA forum: Virginia


Forum title on website: 

Ageism in Managed Senior Communities

Virginia


Richmond Shreve

I have added a sparkle icon [✨] to the Forum titles. This should make them distinctive in your inbox and easy to find. Let me know if this resolves this issue for you.


Richmond Shreve

NaCCRA Board Member

Forum Moderator

Philippa Strahm

Richmond,


The sparkle icon heading the email “sender” won’t mean anything to anyone who hasn’t read this discussion, including prospective NaCCRA members.


“NaCCRA” as the email “sender” would be best, but apparently that’s not possible as the system is presently configured.


“NaCCRA” in the email “subject” item grabs the eye much better than the sparkle icon, which is very faint on my screen.


I don’t see the sparkle icon as adding any value.

Kay Roberts

I am experiencing the same.

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