All people discharged from our skilled nursing and assisted living are asked to respond to a list of statements. To make it quick and easy to respond, people are asked to rate each statement Unsatisfactory, Satisfactory, or Excellent. Comments can be added.
1: The room was clean and in good order.
2: The area around my room was quiet at night.
3: I was satisfied with the overall quality of the dining experience.
4: The nursing staff were responsive to my needs.
5: Team members listened to and resolved my concerns.
6: My pain was managed effectively.
7: The healthcare team kept me informed about my progress.
8: I have confidence in the health care provided.